Terms & Conditions

1. Introduction

Welcome to LoveCast Films! These Terms and Conditions govern your use of our website, lovecastfilms.co.uk, and the services provided by LoveCast Films. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.

2. Privacy Policy

Please review our Privacy Policy, which also governs your use of LoveCast Films' services, to understand our practices.

3. Service Description

LoveCast Films provides wedding cinematography services. Our services include filming, editing, and delivering cinematic wedding films. By engaging our services, you agree to the specific terms outlined in your service agreement.

4. Booking and Payment

To secure our services, a non-refundable booking fee is required. The remaining balance is due as specified in your service agreement. Payments can be made through the provided payment methods. Failure to complete payment may result in the cancellation of services.

5. Cancellations and Refunds

Cancellation policies are outlined in your service agreement. LoveCast Films reserves the right to retain the booking fee for cancellations. Refunds are not provided for completed services.

6. Client Responsibilities

Clients are responsible for providing accurate event details and ensuring a conducive environment for filming. LoveCast Films is not liable for issues arising from inaccurate information or environmental constraints.

7. Filming Conditions

LoveCast Films will make every effort to capture key moments, but we are not responsible for events beyond our control. This includes but is not limited to poor weather conditions, venue restrictions, or unforeseen obstacles.

8. Editing and Delivery

The editing process is at the discretion of LoveCast Films, and the final product will reflect our artistic style. Delivery timelines are provided in your service agreement. Delays due to unforeseen circumstances will be communicated promptly.

9. Copyright and Usage

LoveCast Films retains the copyright to all footage and the final edited film. Clients are granted personal use rights only. Commercial use, distribution, or alteration of our work without written consent is prohibited.

10. Complaints and Disputes

Any complaints or disputes should be communicated promptly to LoveCast Films for resolution. We strive to address concerns in a fair and timely manner.

11. Changes to Terms and Conditions

LoveCast Films reserves the right to update or modify these Terms and Conditions at any time. Clients will be notified of any changes.

12. Contact Information

For any inquiries or concerns related to these Terms and Conditions, please contact us at hello@lovecastfilms.co.uk.

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.